Privacy Policy – How tmt88 Collects, Uses & Protects Your Personal Data

1. Who We Are & Scope of This Policy

tmt88 ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at https://tmt88.asia, serving registered players across the Philippines. This Privacy Policy applies to all personal data collected by tmt88 in connection with your use of the Platform, including data collected through the website, mobile browsers, customer support channels, and payment processing systems.

This Policy is addressed to all current and prospective tmt88 registered Players, visitors to the tmt88.asia website, and any individual who interacts with tmt88 via email, live chat, or other communication channels. It applies to personal data collected in connection with Filipino players accessing the Platform from Manila, Cebu, Davao, Quezon City, Makati, and all other Philippine locations.

tmt88 acts as the Personal Information Controller as defined under Republic Act No. 10173 (the Philippine Data Privacy Act of 2012, or "DPA") in respect of personal data collected through this Platform.

2. Personal Data We Collect

tmt88 collects the following categories of personal data in the course of providing its services:

tmt88 does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) except where specifically required for AML or responsible gaming compliance purposes and only to the minimum extent necessary.

3. How We Collect Your Data

tmt88 collects personal data through the following channels:

3.1 Direct Collection

You provide data directly when you: register a tmt88 Account; complete KYC/identity verification; make a deposit or request a withdrawal; contact tmt88 support via live chat or email; respond to a survey or promotional offer; or submit a responsible gaming tool request.

3.2 Automated Collection

When you access tmt88.asia, our systems automatically collect certain Technical Data including your IP address, device identifiers, browser characteristics, operating system, referring URLs, pages visited, session duration, and click-stream data. This collection occurs through cookies, server logs, and similar tracking technologies, as described further in Section 7.

3.3 Third-Party Sources

tmt88 may receive personal data from third-party sources in limited circumstances, including: payment processors (GCash, Maya, BPI, BDO) for transaction verification; identity verification service providers for KYC purposes; fraud prevention and AML screening databases; and analytics service providers that help us understand Platform usage patterns.

4. Legal Basis for Processing

tmt88 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act:

• Contractual Necessity: Processing is necessary to perform the tmt88 Terms & Conditions contract with you — including Account registration, payment processing, game service delivery, and dispute resolution.
• Legal Obligation: Processing is required to comply with applicable Philippine law, including Anti-Money Laundering Act (AMLA) obligations, age verification requirements, and data breach notification duties.
• Legitimate Interests: Processing is necessary for tmt88's legitimate interests in fraud prevention, Platform security, and responsible gaming monitoring, where those interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, tmt88 processes your data on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. How We Use Your Personal Data

tmt88 uses your personal data for the following purposes:

• Account Administration: Creating, managing, and securing your tmt88 Account, including processing OTP authentication and supporting password resets;
• Service Delivery: Providing access to casino games, sports betting, bingo, and all other tmt88 Platform features;
• Payment Processing: Processing deposits via GCash and Maya, and withdrawals to your verified Philippine payment method;
• KYC & AML Compliance: Verifying your identity, date of birth, and source of funds as required by Philippine AMLA regulations and tmt88's internal compliance framework;
• Responsible Gaming: Monitoring gaming patterns to identify indicators of problem gambling and administering player-initiated responsible gaming tools including deposit limits, session timers, and self-exclusion;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorised Account access;
• Customer Support: Responding to enquiries, resolving disputes, and processing complaints through live chat and email;
• Platform Improvement: Analysing usage data to improve Platform performance, user experience, and game offering for Filipino players;
• Marketing Communications: Sending promotional offers, bonus notifications, and Platform updates to Players who have opted in to receive such communications. Players may opt out at any time through their Account preferences or by contacting support.

6. Data Sharing & Third-Party Disclosure

tmt88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, solely for the purposes described in this Policy:

6.1 Service Providers

Third-party companies that provide services to tmt88, including payment processors (GCash/Maya integration partners), KYC/identity verification providers, IT infrastructure and hosting providers, customer support technology vendors, and analytics providers. These parties are contractually obligated to process your data only as instructed by tmt88 and to maintain appropriate security measures.

6.2 Game Studios

Where necessary for game delivery and dispute resolution, limited technical data (session identifiers and game outcome records) may be shared with tmt88's licensed game studio partners including Evolution Gaming, Pragmatic Play, and other studios. Personal identity data is not shared with game studios.

6.3 Legal & Regulatory Authorities

tmt88 will disclose personal data to Philippine regulatory authorities, law enforcement agencies, and courts when required to do so by applicable law, legal process, or regulatory direction. This includes disclosures under the Philippine Anti-Money Laundering Act and disclosures to the National Privacy Commission (NPC) as required by the DPA.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of tmt88's business assets, personal data held about Players may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any resulting changes to data processing arrangements.

7. Cookies & Tracking Technologies

tmt88 uses cookies and similar tracking technologies on tmt88.asia to operate the Platform, enhance your experience, and support our security and analytics functions.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the Platform to function — including session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming tool configurations, to personalise your tmt88 experience.
• Analytics Cookies: Collect aggregated, anonymised data about how Filipino players use tmt88.asia — including pages visited, session duration, and navigation paths — to help us improve the Platform.
• Security Cookies: Support fraud detection and login anomaly monitoring by tracking device fingerprints and session patterns.

7.2 Cookie Management

You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality, including the ability to maintain a logged-in session. For detailed cookie settings, contact [email protected].

8. Data Retention

tmt88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention standards apply:

• Active Account Data: Retained for the duration of your Account registration and for a minimum of 5 years following Account closure, as required for AML compliance under Philippine AMLA regulations;
• KYC & Identity Documents: Retained for a minimum of 5 years from the date of verification, or longer if required by regulatory direction;
• Financial Transaction Records: Retained for a minimum of 5 years from the transaction date;
• Gaming History Records: Retained for a minimum of 3 years from the date of each gaming session;
• Support Communications: Retained for 2 years from the date of the final communication unless the matter is subject to ongoing dispute or legal proceedings;
• Marketing Preferences: Retained until you withdraw consent, and for 1 year thereafter to evidence compliance with opt-out requests.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

9. Data Security

tmt88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and tmt88.asia is encrypted using the same standard applied by Philippine banks and financial institutions;
• Secure Data Storage: Personal and financial data is stored on encrypted servers with access restricted to authorised personnel only, subject to role-based access controls;
• Multi-Factor Authentication: Internal tmt88 systems require MFA for all staff access to data processing environments;
• Intrusion Detection: Automated monitoring systems operate continuously to detect and respond to anomalous access patterns;
• Regular Security Audits: tmt88 undergoes periodic third-party security assessments to identify and remediate vulnerabilities;
• Staff Training: All tmt88 personnel with access to personal data receive regular data privacy and security training.

In the event of a personal data breach that is likely to result in serious harm to affected Players, tmt88 will notify the Philippine National Privacy Commission and affected individuals within the timeframes required by the DPA and its Implementing Rules.

10. Your Data Privacy Rights Philippine DPA

Under the Philippine Data Privacy Act of 2012, tmt88 Players have the following rights in respect of their personal data:

• Right to Be Informed: You have the right to be informed about how tmt88 collects and uses your personal data — which this Privacy Policy fulfils;
• Right of Access: You may request a copy of the personal data tmt88 holds about you, including information about how it is processed;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your tmt88 Account;
• Right to Erasure: You may request deletion of your personal data, subject to tmt88's legal retention obligations under AMLA and other applicable law;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to tmt88's right to demonstrate compelling legitimate grounds;
• Right to Data Portability: You may request that tmt88 provide your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: If you believe tmt88 has breached your data privacy rights, you may lodge a complaint with the Philippine National Privacy Commission (NPC) at www.privacy.gov.ph.

To exercise any of your rights, contact tmt88's Data Protection Officer at [email protected]. tmt88 will respond to all data privacy rights requests within 15 calendar days of receipt. Identity verification may be required before processing certain requests.

11. Children & Minors

tmt88 does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above, in accordance with Philippine gambling regulations. tmt88 employs age verification controls during the Account registration process to prevent underage access.

If tmt88 becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted promptly and the associated Account will be terminated. If you are a parent or guardian and believe that a minor has registered an Account on tmt88.asia, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

In limited circumstances, tmt88 may transfer personal data to service providers or game studio partners located outside the Philippines — for example, where infrastructure hosting or game software services are operated from server locations in other Asian jurisdictions. Any such cross-border transfer is conducted only where tmt88 has implemented appropriate safeguards, including contractual data protection clauses that meet or exceed the standards required by the Philippine DPA and NPC regulations.

Players may request information about the specific safeguards applied to cross-border data transfers by contacting our Data Protection Officer at [email protected].

13. Amendments to This Privacy Policy

tmt88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission. The effective date of the most recent version is displayed at the top of this document.

Where amendments are material, tmt88 will notify registered Players via the Platform interface or registered contact details prior to the changes taking effect. Continued use of the Platform following notification of an amendment constitutes your acceptance of the revised Policy. We encourage Players to review this Policy periodically.

14. Contact Us & Data Protection Officer

tmt88 has designated a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. The DPO is responsible for overseeing tmt88's data protection programme, handling data privacy rights requests, and acting as the primary point of contact for the National Privacy Commission.

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on tmt88.asia — average response 3–5 minutes

For any data privacy concern — including subject access requests, rectification requests, erasure requests, or complaints — please email [email protected] with the subject line "DATA PRIVACY REQUEST — [Your Name]." tmt88 will acknowledge your request within 3 business days and provide a substantive response within 15 calendar days.

For complaints that cannot be resolved directly with tmt88, you have the right to escalate to the Philippine National Privacy Commission (NPC). Contact details for the NPC are publicly available at the NPC's official website.